Service Delivery & Client Updates

Build it yourself

Implementation instructions

Everything here is meant to be genuinely actionable—hand it to yourself, a developer, or your own AI coding tool. Nothing is held back to push you toward hiring us.

Setup checklist

  • 1.Confirm where project activity actually lives today
  • 2.Pull 3-5 of your best past client updates as a style reference
  • 3.Decide the update cadence per client or per project type

Implementation sequence

  • 1.On a schedule (e.g. every Friday), pull recent activity from the project tool
  • 2.AI drafts a client-facing summary using the style reference
  • 3.Draft routes to you for a quick approval
  • 4.Approved update sends via email or the client's preferred channel

Architecture

  • Scheduled trigger → pull activity → AI summarize → approval → send

AI instructions

Claude/ChatGPT instructions for status drafting

Instructions / Skill content

Summarize this week's activity on [PROJECT] for the client, [CLIENT NAME]. Use a plain, confident tone—no filler like 'exciting update!' Group by what was completed, what's in progress, and what's next. If there's a real risk or delay, say so directly in one sentence near the top, not buried at the end.

Automation logic

Weekly pull and send schedule

  1. 1.Weekly trigger pulls all activity tagged to the project since the last update
  2. 2.If no activity: draft says so plainly instead of fabricating progress

Integration instructions

  • 1.Project tool: use its API or export to feed recent activity into the AI step

Testing procedures

  • 1.Run it against a real project's history and compare the draft to what you'd have written yourself

Failure handling

  • 1.If the activity pull fails, skip the send rather than sending an empty or wrong update

Maintenance checklist

  • 1.Refresh the style reference occasionally as your client communication evolves

Ready-to-use prompts

Paste these into Claude, ChatGPT, Cursor, or Claude Code to get started immediately.

Claude / ChatGPT prompt

Create a saved prompt/Skill 'Client Status Update' using the instructions above.

Cursor / Claude Code prompt

Build an n8n workflow: Schedule Trigger → fetch project activity from [PROJECT TOOL] API → Claude summarize node → approval step → send via [EMAIL/SLACK].

n8n workflow design

Schedule Trigger → Fetch Activity → Claude Draft → Approval → Send

Rather have us build it?

Same system, no extra discovery call—we already know the scope.

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